Rafiah is an NHS Speech and Language Therapist supporting children with language and learning needs. In 2019, Rafiah began an NIHR Clinical Doctoral Research Fellowship; her PhD involves developing a user co-designed digital therapy tool. During the pandemic, Rafiah has supported clinicians with remote working. As part of this, she is the lead author on the Royal College of Speech and Language Therapist’s COVID-19 Telehealth Guidance. She is currently on a part-time secondment at NHSX where she is supporting the digital transformation of health and social care.