Dong Nguyen has a master's degree from Carnegie Mellon University and holds a PhD from the University of Twente. She has interned at Google, Microsoft Research and Facebook. She works on text mining methods that can help answer questions from the social sciences and the humanities. Her research was featured in the New York Times and Time Magazine.
The rise of social media brings exciting opportunities to study social phenomena through large-scale text analysis. So far, the dominant approach for text analysis of social media data is based on the concept of language as a means to convey information. However, people also use language to construct their identities, and to build and maintain social relationships. In her research, she focuses on using computational models to study the social dynamics of language use in social media.