Bio
Florence is a Senior Research Associate in online safety within the Public Policy Programme. Her background is in social psychology and she uses survey methods and behavioural experiments to understand people’s experiences of online harms along with how interventions against them may be improved. She currently works on a series of nationally representative surveys which aim to understand the UK public’s attitudes, experiences and behaviours relating to key issues in online safety, including people’s engagement with safety technology on social media, views on an array of interventions designed to protect people against online misinformation, and the psychological effects of exposure to particular harms online, in particular how people are differentially affected based on gender. She was also awarded a BA/Leverhulme small research grant to examine the extent of social bias in people’s flagging of hate speech and abuse, along with tests of novel interventions designed to improve flagging behaviours.
Florence also researches public attitudes to AI more generally. She worked on the Ada Lovelace Institute and Turing public attitudes to AI survey (launched in June 2023) which surveyed over 4000 people in the UK to examine awareness, experiences and attitudes to a range of different uses of AI, along with general preferences for governance and explainability. Before joining the Turing in 2022, she was a postdoctoral researcher at the University of York, where she examined the role of dehumanization in social attitudes and behaviours. Florence completed her DPhil in Experimental Psychology at the University of Oxford in 2018.